National Bank, Bank of Maldives (BML) has announced changes to banking services from 13th June to 17th June 2021.
BML said with the measures implemented by the Health Protection Agency and in line with the announcement by the Maldives Monetary Authority, all of the bank's branches and service centers will be closed during the duration. However, card collection services will be provided at Customer Service Centre from Sunday to Thursday, from 10 am to 2 pm. Hulhumale’ Branch will also be open on Monday, Tuesday and Thursday from 10 am to 2 pm for card collection.
BML said customers who have permission from authorities can continue to use ATMs for cash withdrawal and deposits. The daily deposit limit is MVR 100,000 for individuals and MVR 500,000 for businesses.
In order to ensure continued support to customers, BML will be providing essential services online on all weekdays. This includes processing requests for international transfers and payroll processing via email, and processing of BML cheques deposited at ATMs. Local bank transfers via ACH, RTGS and clearing of other bank cheques will be available on Mondays, Tuesdays and Thursdays in line with MMA’s operational changes.
For international transfers, requests received by 11 am will be processed on the same day, said BML. Payroll requests to BML accounts received by 12 pm will be processed on the same day, and requests to other bank accounts will be processed on Monday, Tuesday and Thursday, if received by 11 am. Furthermore, BML cheques deposited to ATMs before 12 pm will be processed on the same day on all weekdays. In line with MMA’s banking days, all clearing cheques deposited to ATMs before 10 am on Monday, Tuesday and Thursday will be presented for clearing on same day.
Additionally, local bank transfer requests received through internet banking by 11 am will be processed on the same day. RTGS transfer requests for amounts above MVR 100,000 received through internet banking by 11 am will be processed on the same day. MRTGS requests received by email by 11 am will be processed on the same day. If requests are received after the cut-off times, these will be processed on the next working day.
